At Ngakuru Flower Farm, we respect your privacy and are committed to protecting any personal information you choose to share with us. We only collect the information we need to respond to your enquiries, provide information about our flowers, workshops, and events, and improve our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Information submitted through enquiry or contact forms

• Information relating to workshop registrations, event enquiries, or flower enquiries

We may also collect non-personal website usage information through cookies and analytics tools.

How We Use Your Information

We use the information you provide to:

• Respond to enquiries

• Communicate about our flowers, workshops, events, or services

• Improve our website and customer experience

• Meet our legal obligations

We will not sell, rent, or trade your personal information to third parties.

Cookies and Analytics

Our website may use cookies and website analytics tools to help us understand how visitors use our website and to improve website performance.

You can choose to disable cookies through your browser settings, although some website features may not function as intended.

Information Sharing

We may share information with trusted service providers who help us operate our website or communication systems. These providers are required to keep information secure and confidential.

We may also disclose information where required by law.

Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Access and Correction

You have the right to request access to the personal information we hold about you and to request its correction.

To make a request, please contact us using the details provided on this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or the way your personal information is handled, feel free to contact Haidee.